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Help Documents
Thank you very much for using LetsVPN, you can find the solutions to common questions here.
By Jamie and 1 other
2 authors
21 articles
How to download LetsVPN
Use one subscription on multiple devices
How to delete account in LetsVPN?
Purchase Questions
How to recover my remaining time when ID changes
The difference between Standard and Platinum subscription
FAQ for Android
How to fix my unstable LetsVPN connection?
Keep LetsVPN running in the background (for Huawei users)
Keep LetsVPN running in the background (for Xiaomi users)
Keep LetsVPN running in the background (for Samsung users)
FAQ for Windows
What to do if you can’t access any website when you connect to the VPN
What if I can't get free trials on Windows?
Special settings for Killer Networking products
Special Settings for SmartByte
How to Troubleshoot .NET Framework Not Running
Frequently asked questions
Find the software version on my device
What if I reached maximum connection limit
Tips about account transfer
Fixing VPN Startup Issues Caused by iOS 18 MDM
How to solve problems with engineers
How to upload logs?
How to download Microsoft Network Monitor
Remote debugging over TeamViewer